Text
This method is preferred if you are requesting last minute/emergency service, extending a trip or cutting a trip short. Texts are responded to very quickly.
** Make sure an acknowledgement is received.
Phone
This method is good if you have questions regarding our rates, services, service area or general questions about us, please call us, so that we may discuss them with you in a personal manner.
** If you leave a voicemail, we will return your call as soon as possible, usually within 24 hours.
This method is preferred for service requests with plenty of advanced notice. Please include as detailed information (i.e., departure/arrival time, specific visit times required, any changes to routine, changes to contact information, etc.).
** We answer emails very quickly (within 24 hrs) so if you do not hear back from us, please resend the message or call us.
This method is the least preferred, as our physical address is a mail location only and we are not always able to collect our mail at regular intervals. This method should only be used for non time sensitive communications.